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UTILISE ROBOTEC'S EXTENSIVE DATABASE OF FANUC ROBOT
ALARM CODES
- RECOVERY PROCEDURES - SYSTEM REMEDIES
ERROR SOLUTIONS - TROUBLESHOOTING SUPPORT

TECHNICAL SUPPORT

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We aim to respond to all technical support requests as soon as possible to get your automation back up and running without delay, even outside of office hours we can offer potential solutions to your robot issues 24-7 365

We guarantee to respond to all submitted technical support request forms within a maximum of 24 hours, however depending on engineer availability this is likely to be on average between O.5 - 2 hours

Robotec
Robotec

REPSONSE TIME WITHIN 1 HOUR
TECHNICAL SUPPORT REQUESTS:        

68%

TECHNICAL SUPPORT REMOTE
SOLUTION SUCCESS RATE:  

83%

Submit the 'REQUEST TECHNICAL SUPPORT FORM'
below and await a response from an engineer...

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ROBOT INFORMATION

Robot Series
Controller

ISSUE INFORMATION

Controller Mode (when fault occured)
AUTO
T1
T2
Robot in DCS Zone?
Yes
No

COMPANY INFORMATION

REQUEST TECHNICAL SUPPORT FORM

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VAT Reg No. GB 476 9822 32

Robotec Ltd - Registered in England I No. 15516O33

Terms & Conditions Upon Request

Nominative fair use of trademark and copyright: Robotec Ltd does not intend to imitate, be affiliated with or endorsed by the manufacturer in any way
Robotec Ltd does not claim ownership of all images displayed on this webpage, no copyright or trademark infringement intended

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